FREQUENTLY ASKED QUESTIONS
WHAT MATERIALS ARE USED?
Each piece is printed on premium aluminium — sleek, durable, and built to last a lifetime. This gives your creation a luxurious, modern finish that stands out in any home. All materials are eco-friendly, non-toxic, and sustainably sourced, and every canvas comes with a complete hanging system, ready to enjoy right away.
OUR SIGNATURE RE-PACK FEATURE
Each edition includes our exclusive Re-Pack Sticker, designed so you can create the print at home, re-seal the box beautifully, and gift the finished keepsake to someone you love.
It’s a simple idea — but one that makes all the difference.
Create it together. Gift it fully made. Share love across any distance.
IS IT SAFE FOR BABIES AND CHILDREN?
Children’s Paint – Safe, Tested & High Quality
This child-friendly acrylic paint is safe when used under adult supervision.
Officially suitable for children aged 3 and above, but can also be used with younger children for hand- or footprint art when applied by an adult.
Premium acrylic paint that is easy to use, quick-drying, permanent and pleasant to apply.
Complies with CE standards, ISO certified, and tested according to the European toy safety standard EN 71.
Made in France.
Machine washable up to 40 °C.
Available in black.
ARE THE COLORS AND FINISHES TRUE TO WHAT I SEE ONLINE?
Absolutely — what you see is what you get. Each edition is created using high-quality, color-accurate printing on premium aluminium, ensuring the same vibrant tones and sleek finish you see online are exactly what you’ll receive in real life.
HOW DO I PERSONALIZE MY CANVAS?
Personalizing your canvas is easy and enjoyable! Each edition includes all the materials you need, along with a beautiful guide and tips magazine in five languages to inspire you. Simply add your own memories, photos, or messages to create a unique and original keepsake with your loved ones — a true reflection of your story and style.
IS IT EASY TO CREATE MY OWN CANVAS?
Yes! Every edition is designed to be simple, relaxing, and fun for all ages. You’ll receive clear instructions and everything you need — no artistic experience required. Plus, each canvas includes a beautifully designed guide and tips magazine, available in five languages, to help you achieve great results with ease.
CAN I HANG THE CANVAS RIGHT AWAY?
Yes! Each canvas comes with a complete hanging system already included, so once your creation is finished and fully dried, it’s ready to be hung and enjoyed right away.
HOW LONG WILL MY CREATION LAST?
Your creation is made to last a lifetime. Printed on premium aluminium with fade-resistant materials, it keeps its vibrant beauty for years to come. Display it proudly — and by keeping it out of direct sunlight and moisture, you’ll preserve its brilliance even longer.
ARE THERE ANY TIPS BEFORE STARTING?
Yes — we recommend preparing your space before you begin:
Remove watches, bracelets, or rings to avoid scratching the canvas.
Work on a clean, flat surface with dry hands.
Allow markers or paint to dry completely before touching or layering.
These small steps ensure a flawless, lasting result on your premium canvas.
WHAT SIZES ARE AVAILABLE FOR EACH EDITION?
Each edition has been carefully designed in a size that best complements its purpose and story:
Time Capsule Edition: 100 cm wide × 20 cm high — a long, elegant format made to hold memories that unfold over time.
Up We Grow! Edition: 120 cm high × 20 cm wide — a tall, graceful canvas perfect for marking your child’s growth and milestones.
Memory Edition: 30 cm × 30 cm — a timeless square format, ideal for capturing special moments and love-filled details.
Every piece is crafted to feel balanced, premium, and ready to display beautifully in any home.
FOR WHAT OCCASIONS IS A PURE MEMORIES EDITION PERFECT?
A Pure Memories edition makes a meaningful and lasting gift for so many special moments — not just baby showers or gender reveals, but also birthdays, anniversaries, Mother’s or Father’s Day, weddings, housewarmings, and Valentine’s Day. It’s a beautiful way to capture memories, celebrate love, and create something personal together — a gift that grows more special with time.
WHAT MAKES THE PURE MEMORIES EDITIONS UNIQUE?
The Pure Memories Editions are unique because each one captures a moment in time with carefully curated themes, sustainable materials, and timeless design — created to preserve stories, emotions, and connections for generations to come.
WHAT’S THE DIFFERENCE BETWEEN THE THREE EDITIONS?
- Memory Edition – captures life’s most heartfelt moments.
Up We Grow! Edition – celebrates growth and family milestones.
Time Capsule Edition – preserves today’s memories for the future.
All share one purpose: to capture love in its purest form.
CAN I GIVE IT AS A GIFT?
Absolutely! Every Pure Memories edition is carefully packed with elegance and care, making it ready to give straight away. Whether it’s for a baby shower, birthday, wedding, or any special moment, it arrives beautifully presented — a meaningful and memorable gift that’s ready to inspire from the moment it’s unwrapped.
WHAT IF MY CANVAS ARRIVES DAMAGED, OR I WANT TO RETURN IT?
If your canvas arrives damaged or incorrect, don’t worry — we’ll make it right. Simply send an email with a photo and your order details to info@purememories.art, and our team will quickly arrange a replacement or suitable solution.
Please note that our Guide & Tips magazine includes clear instructions on how to use your edition safely and avoid any damage during creation. If damage occurs during your own process, we unfortunately can’t offer a replacement — but we’re always happy to advise and help you achieve the best result with care and confidence.
WHERE ARE PURE MEMORIES EDITIONS MADE?
Every Pure Memories edition is designed and produced in the Netherlands, right in the heart of Amsterdam. Each piece is crafted with care, precision, and sustainable materials, reflecting the city’s spirit of creativity and quality craftsmanship.
HOW LONG DOES SHIPPING TAKE?
We carefully prepare and ship your order with great attention to detail. Delivery usually takes 2–3 days from the moment you place your order, so your Pure Memories edition will arrive quickly and ready to enjoy.
BONUS TIP — PERFECTION ISN’T THE GOAL
Your creation is meant to capture emotion, memories, and connection, not flawless lines. Embrace the little imperfections — they make your piece authentic, personal, and full of character. Enjoy the process, have fun, and let your story shine through every detail.
CAPTURE YOUR STORY WITH THE MEMORY EDITION, TIME CAPSULE EDITION, OR UP WE GROW! EDITION — EACH MADE TO TURN MOMENTS INTO FOREVER.